Cancellation and Refund Policy
Alphamoney strongly recommends that all their users, lenders and borrowers, read, understand and familiarize themselves with our business model and cancellation and refund policy prior to using any services of www.alphamoney.in(“Website”)
No overseas payment can be made through wire transfer or any other means to our bank account. In the event of cancellation of services due to any avoidable/unavoidable reasons, we must be notified of the same in writing at admin@alphamoney.in. Cancellation request should be placed within 24 (twenty-four) hours of the execution of the agreement. Cancellation charges will be effective from the date we receive your request in writing, and cancellation charges would be as per the terms provided under the Terms of Use. Alphamoney reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. We may also require additional verifications or information before accepting any instruction or registering on our Website as a lender or a borrower. The loan processing may get rejected at any stage due to lack of information or verifiable information.
Any refunds, if applicable within the purview of our refund policy, will be processed over a period of 2-4 weeks due to the internal clearances and banking procedures. The refund policy is subject to change by Alphamoney. The changes will apply after due legal diligence. Suitable announcements will be made on the Website and it is the responsibility of every lender and borrower to remain updated by visiting the Website regularly. If lenders or borrowers do not wish to accept the revised policy, lenders or borrowers should not continue to use the services and inform us about the same on support@alphamoney.in
If lenders or borrowers continue to use the services after the date on which the change comes into effect, lenders or borrowers use of the services indicates your agreement to be bound by the new refund policy.
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Disclaimer : Reserve Bank of India does not accept any responsibility for the correctness of any of the statements or representations made or opinions expressed by Creditech Solutions India Pvt. Ltd, and does not provide any assurance for repayment of the loans lent on it. Creditech Solutions Pvt Ltd (alphamoney.in) is having a valid certificate of registration dated December 30th 2021 issued by the Reserve Bank of India under Section 45 IA of the Reserve Bank of India Act, 1934. However, the RBI does not accept any responsibility or guarantee about the present position as to the financial soundness of the company or for the correctness of any of the statements or representations made or the opinions expressed by the company and for repayment of deposits / discharge of liabilities by the company.
The information contained herein is only to enable the Lender to make a considered decision. Any decision taken by the Lender on the basis of this information is the sole responsibility of the Lender and ALPHAMONEY is not liable. This information does not include any sensitive personal data or information of the Borrower. ALPHAMONEY only facilitates a virtual meeting place between the Borrowers and the Lenders on its online platform. The decision to lend is entirely at the discretion of the Lender and ALPHAMONEY does not guarantee that the Borrowers will receive any loans from the Lenders. ALPHAMONEY merely aids and assist the Lenders and the Borrowers listed on its website to make and receive loans and charges a service fee from the Lenders and the Borrowers for such assistance. ALPHAMONEY is only an ‘Intermediary’ under the provisions of the Information Technology Act, 1999.